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Alicja Rybacka · UX Design Lead & Researcher

Making complex enterprise software work better for the people who depend on it.

I'm a UX Design Lead and Researcher working across enterprise products, UX governance and compliance. I connect user research, product decisions and organisational realities to help teams design better experiences, and build the capability to keep improving them.

  • Enterprise UX
  • Research & Design
  • UX Governance
  • Compliance UX

Selected work

All work

Foundation Human-centred design connects all three: improving experiences within real organisational, technical and regulatory constraints.

How I can help

All the details

Recommendations

What clients say

She doesn't hesitate to challenge norms and existing expectations — pushing us to think beyond visual UX features toward a user-first mindset. Meticulous, focused and professional.
Pooja ShettyIT Process Lead · ServiceNow portal upgrade · Enterprise · 2025
Working with Alicja is fantastic. Not only is her eye for design spectacular, but her attention to brand essence is phenomenal. I have used her on multiple projects and will continue to.
Ali MirzaClient · Brand & product design · 2022

    Tools & frameworks · A growing series

    Practical tools for software nobody chose.

    Small, focused kits for product owners and UX designers working on complex, regulated enterprise products. Each one usable on its own.

    Coming soon

    Regulated UX Audit Matrix. Find where requirements break the user experience in your product, and which fix to start with.

    Areas the series will cover

    • Compliance UX: mandatory information, approval flows
    • Workflow friction: roles, exceptions and handoffs
    • Human oversight in AI-supported processes

    These are UX tools, not legal advice. They help you design around requirements, not certify against them.

    About

    UX for the software nobody chose but everyone depends on.

    From graphic design to enterprise UX: eight years of learning what makes mandatory, unglamorous software work for the people who have to use it.

    More about me